Privacy Policy

Last updated: July 2026

At Tanzeela Hussain Khan (THK), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your data when you visit thkofficial.com or make a purchase with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or shop at THK, we may collect the following information:

Personal Information: Name, email address, phone number, and delivery address provided during checkout or account registration
Order Information: Products purchased, order history, payment method (we do not store card details), and transaction records
Device & Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools)
Communication Data: Messages sent to us via WhatsApp, email, or our contact form

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order status, dispatch, and delivery
Confirm Cash on Delivery (COD) orders via WhatsApp or phone
Respond to your queries and provide customer support
Send you promotional offers, new collection announcements, and updates (only if you have opted in)
Improve our website, products, and customer experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with:

Courier & Logistics Partners: To deliver your orders across Pakistan (name, address, and phone number only)
Payment Processors: To securely process online payments (we do not store card details)
Analytics Providers: Such as Google Analytics, to understand website traffic and improve our services
Legal Authorities: If required by law or to protect our rights

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, but this may affect some features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption to secure data transmitted between your browser and our server.

However, no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us via our Contact page.

7. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.